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Orders are processed Monday through Friday and shipped from our California warehouse. We ship to the continental US only. Unfortunately, we do not offer international orders or orders to Alaska and Hawaii at this time.
All orders ship free. The carrier will deliver your furniture to the room of your choice, unbox it, assemble it, and remove all packaging as you desire (please keep the original packaging if you wish to make a return).
You will be contacted by the carrier once your order is picked up from our warehouse to schedule a Monday through Friday delivery appointment.
If you aren’t 100% satisfied with your new furniture, contact us within 5 days of delivery for a refund. The products must be returned in their original packaging (feel free to add additional packaging if necessary to keep the product adequately protected in the return journey). Please note that customers are responsible for return shipping fees and a restocking fee: 25% if the item was in stock, 50% if the item was made to order. That fee may increase if the item is returned in poor condition.
If you received a damaged or defective item please contact us within 5 days of delivery at firstname.lastname@example.org.